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Store Manager – Jewellery Industry – Hyderabad

5 – 10 YearsHyderabad / Secunderabad

Job Description:

Gather trends from historical data in the store around sales as well as market research and provide relevant inputs to assist in the planning process
Adhere to the budget guidelines for store
Implement short-term operating plans and adhere to budgets provided
Ensure control over operating expenses in the store
Achieve the store sales and operating expenses targets while maintaining focus on quality of customer service in stores
Coordinate with merchandizing team to ensure the supply of merchandise to store as per the demand
Deliver store sales and operating expenses targets on a daily, weekly, monthly, quarterly and annual basis
Ensure high level of customer service and customer delight
Ensure the creation of right shopping ambience in the stores
Adhere to reverse logistics (for old gold) guidelines as per the defined SOPs
Support in execution of any activities aimed at increasing sales
Provide inputs for the merchandize requirements at the store based on store specific sales patterns and consumer preferences and provide proactive feedback on aspects of inventory levels, pricing, promotions, shelf space utilization
Responsible for conducting daily security checks in the store
Oversee the forecasting of demand basis the sales each day and transfer the knowledge around the fast moving designs and latest trends
Implement the loss prevention activities in the store as per the guidelines
Monitor processes to minimize losses due to shop lifting or pilferage
Generate all the required reports (Daily sales and collections, monthly and quarterly MIS, market intelligence reports etc.)
Support business process re-engineering team in conducting audits in the store and take corrective actions for the processes which come out as improvement areas in audit results
Provide inputs for support and execution of facility management activities
Support Regional Marketing Manager in executing all the marketing related activities
Execute the advertisement and promotions plans in the store
Support marketing team for executing visual merchandising activities in the store
Ensure adherence to the stores standard operating procedures to drive efficiency and utilize communication channels to provide upward feedback from time to time
Follow all store operations SOPs and work towards continuous improvement of the same
Conduct self audits in the store on regular basis
Oversee all point of sales activities in the store which includes – sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling old gold and after sales service, gathering consumer data for feedback
Oversee the inventory management process in the store.
Oversee that the store staff is presentable and well groomed
Guide the staff to increase sales as well as profitability
Monitor the overall training and development needs of staff in the store
Impart training regarding product knowledge, promotion offers and schemes etc.
Support Regional Retail Operations Manager in identifying processes and trainings on aspects which will facilitate maximizing the conversion ratio in the stores
Nominate staff at regular intervals for the relevant training programs
Perform the role of a people manager
Foster a culture of ownership, innovation, customer focus, entrepreneurship and team work for all the employees in the store
Manage and support recruitment, set KRA’s for direct reports, monitor overall store KRA’s, conduct performance appraisal

Salary: Incentives
Industry: Gems / Jewellery
Functional Area: Sales, Retail, Business Development
Role Category: Retail Store Manager
Role: Retail Store Manager


STORE MANAGER assistant store manager store incharge floor manager retail store manager

Desired Profile:

Education:UG -Any Graduate – Any Specialization
PG – Post Graduation Not Required, Any Postgraduate – Any Specialization
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required

Company Profile:

2COMS is a Human Supply Chain company. With over 2500+ employees and a Pan India Presence, we offer a suite of services covering Talent Management, Talent Acquisition and Talent Creation Solutions, connecting more than 4000 professionals with over 70 clients every day.

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