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Segregate Govt services into 3 categories; focus on delivery: AP CM to HoDs

In a motivational meeting with Ministers and Heads of Department, Chief Minister N. Chandrababu Naidu directed officials to segregate the services of the government into three categories: 1) Welfare – (which can monitor the satisfaction levels among public) 2) Regulatory – (Including Home and Revenue Department) 3) Development – (to follow-up on development programs in districts).

During the meeting, it has been decided that the government have an intra-communication system which will enable easy communication between the heads of departments, ministers and the Chief Minister.

He suggested that the heads of departments have to identify key performance indicators and assess themselves by utilizing technology. “This will enable us to analyse our performance and improve delivery. What we require is focused leadership. This will yield results,” the Chief Minister quipped.

The Chief Minister suggested that the government can appoint one officer of the Deputy Collector rank to monitor the development and welfare programs for two constituencies. “One officer will monitor services and delivery in two constituencies. He will head a team of 80-90 district-level/mandal-level officials and monitor the progress.”

Naidu read out results from the surveys conducted on welfare as well as development programs of the government and sought ideas from HoDs on maximizing governance and delivery.

Underlining the need to revamp the delivery system and staffing for future, the Chief Minister pointed out the dire need for integration between departments at state level, district, mandal as well as village level. “Delivery mechanism is weak. We need to speed this up and improve performance by ensuring delivery. Our approach has to be need-based and result-oriented.”

Meanwhile, Finance Minister Yanamala Ramakrishnudu said that there is a need to focus on bringing investments to the state which is in a tight fiscal space and has a high fiscal deficit. “We need to identify the funds Andhra Pradesh has to get from Central government. That way, department has to follow-up on getting those funds,” he added.

Pitching in, Sumita Dawra, secretary (Higher Education), said that inter-department integration is required for knowledge-sharing. “This also brings out the challenges as well as enables officers to share ideas.”

Other secretaries and heads, however, pointed out the lack of clarity in communication between every department.

Earlier, the Chief Minister, Ministers and heads of departments observed 2-minute silence in memory of Dr. APJ Abdul Kalam. The Chief Minister recalled his memories with Dr. Kalam and shared his views on the great legacy Dr. Kalam has left behind for India.

He also appreciated the government officials for working in coordination and with focus during the 12-day Maha Pushkaram 2015 event. “If we have worked with coordination for 12 days on such a massive event, we can do it on a daily basis,” he added.

Ministers P. Narayana, Prathipati Pulla Rao, Ravella Kishore, Ayyanna Patrudu, Kamineni Srinivas, Mrunalini, Peethala Sujatha, Bojjala Gopalakrishna Reddy, Kollu Ravindra, Chief Secretary IYR Krishna Rao, Special Chief Secretary S.P. Tucker, Principal Secretary to CM Satish Chandra and all heads of departments were present. (INN)