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Remote Desktop Support Engineer-l2

Job Description

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      Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. Microsoft environment knowledge (desktop & server).

 

      Have some level of technical understanding of the products building up a desktop service.

 

      Experience from the desktop environment.

 

      Understanding and experience of change management process.

 

      Experience of help desk/desk side, customer service, and support experience with problem solving involving

hardware

      .

 

    Preferred MCP/MSCE/MSCA or HDI CSS – ITIL.

Salary:Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Hardware , Technical Support , Telecom Engineering

Role Category:Technical Support

Role:Customer Support Engineer/Technician

Keyskills

HardwareDesktop SupportRemote DesktopChange ManagementDesktop Support EngineerRemote Desktop Support EngineerMSCEMSCA

Desired Candidate Profile

Education-

UG:Any Graduate – Any Specialization

PG:Any Postgraduate – Any Specialization, Post Graduation Not Required

Doctorate:Doctorate Not Required

    Company Profile:

    Confidential

    Confidential

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    Recruiter Name:HR