- Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. Microsoft environment knowledge (desktop & server).
- Have some level of technical understanding of the products building up a desktop service.
- Experience from the desktop environment.
- Understanding and experience of change management process.
- Experience of help desk/desk side, customer service, and support experience with problem solving involving
hardware
- .
- Preferred MCP/MSCE/MSCA or HDI CSS – ITIL.
Salary:Not Disclosed by Recruiter
Industry:IT-Software / Software Services
Functional Area:IT Hardware , Technical Support , Telecom Engineering
Role Category:Technical Support
Role:Customer Support Engineer/Technician
Keyskills
HardwareDesktop SupportRemote DesktopChange ManagementDesktop Support EngineerRemote Desktop Support EngineerMSCEMSCA
Desired Candidate Profile
Education-
UG:Any Graduate – Any Specialization
PG:Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate:Doctorate Not Required
Company Profile:
Confidential
Confidential
Recruiter Name:HR