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Project Network Engineer 3rd Line

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Job Description

REPORTS TO : Technical Delivery Manager

DIRECT REPORTS TO THIS ROLE : None

1. BASIC FUNCTIONS
The main role for this position is to deliver network connectivity

projects, in line with industry best practices, to our customers,

based on our UK wide national MPLS network and vCloud

environment. The role demands a high degree of technical

design and understanding of wide area networks, especially MPLS and Internet technologies.
There is also a requirement to work with the core network team

to develop and continue to update standard customer solution

design templates and provide feedback for consideration into

future core network architectural changes to keep us ahead of the market.
This will be a customer facing role and will require you to work

alongside pre-sales and sales teams providing technical

designs and validation for customer network connectivity solutions.

2. SPECIFIC RESPONSIBILITIES

Technical design of customer network connectivity solutions

based on their requirements via sales and pre-sales teams.

Work with project managers and coordinators to prepare project

initiation and system requirements documents for customer

sign-off prior to project commencement.

Take full ownership and a proactive role in project delivery and

ensure that project time scales are met.

Prepare project hand-over documentation for the support teams

and deliver any training if required to ensure the customer

solution will be fully supported post project implementation.

Ensure that all support systems have been updated with

technical details of the customer solution and that all the new

managed equipment that is part of the solution is added to

network monitoring.

Undertake personal development as agreed with your line

manager, through structured in-house training, product training

and self study.

Document and maintain processes in line with working

practices

Attend regular One to One sessions with your direct line

Manager

3. RELEVANT EXPERIENCE & TRAINING

Essential
Competent in the use of Microsoft Office applications including Visio

A 5 – 7 years technical experience in a network project

implementation role or similar

Cisco Professional Certification, preferably CCNP or CCIP.

Advanced knowledge of WAN, MAN and LAN technologies.

Able to work independently on projects and support issues

Full understanding of TCP/IP protocol stack backed up by hands

on experience working with IPv4 and IPv6.

Proven experience working with MPLS technologies including

L2/L3 VPN and traffic engineering, OSPF, BGP, and QoS on Cisco networks

Good communications and customer service skills and proven

record of liaising directly with customers, vendors, service providers and suppliers.

Hands on experience in configuring and troubleshooting Cisco

network equipment, especially routers and switches

Desirable (but not essential)

Experience working with Brocade network equipment

Working knowledge of Cisco security products

Excellent skills in configuring and troubleshooting Brocade

routers and switches

4. KEY RELATIONSHIPS

Internal

External

Technical Delivery Manager

Project Managers

Support Manager

Programme Manager

Sales Administration/Provisioning

Pre-Sales
Security & vCloud technical teams

Suppliers and service providers

Multi level Customers

5. COMPETENCIES:
Personal Competencies

Professional Competencies

Good organisational skills

Excellent customer service skills

Ability to work under pressure
Customer focus

Problem Solving
Integrity

Inter-personal Competencies

Managerial Competencies

Good communication skills

Ability to manage sensitive situations

6. SUCCESS WILL BE MEASURED BY

a. Customer Experience Customer survey/Feedback/Complaints

/Compliments received

b. Project delivery function Feedback from project management teams

c. Project delivery timescales being met

d. Stability of customer networks.

Salary: Not Disclosed by Recruiter
Industry: Telecom/ISP /
Functional Area: IT Software – Network Administration , Security
Role Category:Admin/Maintenance/Security/Datawarehousing
Role:Network Administrator

Keyskills
L3 support
Project Handling
Multi – Client Networks campus LAN
Cisco Router
Networking
Network Administration

Desired Candidate Profile
Education-
UG: Any Graduate – Any Specialization
PG:Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate:Doctorate Not Required

Company Profile:
CONFIDENTIAL
CONFIDENTIAL

View Contact Details:
Recruiter Name:HR