Reach Business goals through qualitative business, convert leads to business opportunities, negotiating terms to meet client requirements within the broad policy norms of the Bank and be the interface between the bank and the client for the retail segment
Principal Accountabilities of the Role:-
1. Acquire Affluent Customers
Acquire Early Affluent/Affluent customers.
2. Manage Relationships
Manage the 100 200 customers of the branch who can be in combination of the following. C1+C2( AUM between 1- 10Lacs), SB > 1 Lacs of Avg balance, CA> 3 Lacs of Avg Balance, FD> 10 Lacs.
One point of contact for all customers for Wealth as well as Service requirements of the customers.
Cross-sell various products depending on the Need analysis of the customers, which are Assets, BB, NTFX, Credit cards, 3-in -1 Trading, FES cards.
3. Wealth Management
Do basic Financial planning of the customer and conduct Need analysis.
Cross-Sell investments, life insurance, general insurance and SIP.
Ensure AMFI and IRDA certification.
Ensure all customer instructions are executed the same day
Ensure 100% documentation of all transactions.
5. Branch Development
Drive Non primary customer in their base towards Primary.
Driving multi product strategy in the tagged base.
Salary: Not Disclosed by Recruiter
Industry: Banking / Financial Services / Broking
Functional Area: Financial Services , Banking , Investments , Insurance
Role Category:Retail/Personal Banking
Role:Customer Service Executive
Desired Candidate Profile
UG: Any Graduate – Any Specialization
PG:MBA/PGDM – Any Specialization
Doctorate:Doctorate Not Required
MBA / Graduate.
Personal Characteristics & Behaviors
Keen focus on driving the business
Aggressive selling skills.
People orientation and excellent managerial skills.
Ing Vysya Bank Ltd.
Established in 1985, the Kotak Mahindra Group is one of India’s leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group’s flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank – Kotak Mahindra Bank Limited. The consolidated balance sheet of Kotak Mahindra Group is over 1 lakh crore and the consolidated net worth of the Group stands at 13,943 crore (approx US$ 2.6 billion) as on September 30, 2012. The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the company’s website at http://www.kotak.com
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