Job Description:
Are you interested in joining the team behind Amazons Customer Service Technology? The Customer Service Technology DevOps Engineering team provides Tier 1, 2 and 3 software engineering support, and develops scripts and software applications to automate manually intensive or redundant tasks. We are looking for a strong DevOps engineer who will own production support engineering for one or more software services and will constantly innovate to improve operational efficiency by building technology solutions. Your role will impact our customer service operations and other technology team partners directly! This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks and technologies will define your success.
Key job functions include:
– Debug, evaluate, and resolve software issues for applications and services that will improve availability and performance.
– Build software tools to automate manually intensive processes or redundant tasks.
– Create standard operating procedures for other DevOps engineers to use and leverage.
– Improve cross-team service monitoring infrastructure to proactively and automatically detect issues before they occur, measure service availability and performance.
Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Software – Application Programming, Maintenance
Role Category: Software Developer
Role: Software Developer
0 – 2 YearsHyderabad / Secunderabad
Keyskills:
javaunixproduction supportdebuggingdocumentationmonitoringfunctionstoolssoftware servicesmaintaining
Desired Profile:
Basic Qualifications:
A technical background (BE/B.Tech/M.Tech in Computer Science Engineering or related discipline/experience)
– 0-2 years experience developing, maintaining and supporting software systems in C /Java.
– Strong UNIX tools/platform experience
– Strong debugging/troubleshooting skills
– Ability to willingly undertake and switch from complex to routine tasks when required.
– Ability to retain composure under stressful conditions, communicate effectively with a wide array of individuals at Amazon, and get the right things done.
– Ability to demonstrate high degree of responsiveness to drive customer impacting issues to resolution.
– Ability to identify and own/drive teams to resolve root causes of issues.
– Excellent documentation and communication skills.
Preferred Qualifications:
– A technical background (BE/B.Tech/M.Tech in Computer Science Engineering or related discipline/experience)
– 0-2 years experience developing, maintaining and supporting software systems in C /Java.
– Strong UNIX tools/platform experience
– Strong debugging/troubleshooting skills
– Ability to willingly undertake and switch from complex to routine tasks when required.
– Ability to retain composure under stressful conditions, communicate effectively with a wide array of individuals at Amazon, and get the right things done.
– Ability to demonstrate high degree of responsiveness to drive customer impacting issues to resolution.
– Ability to identify and own/drive teams to resolve root causes of issues.
– Excellent documentation and communication skills.
Education:UG -B.Tech/B.E. – Computers
PG – M.Tech – Computers
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required
Company Profile:
Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Contact Details:
Recruiter Name:HR
Telephone:Not Mentioned