Greetings from DELL Hiring Team;
HIRING FOR TECHNICAL/ CUSTOMER SERVICE (VOICE PROCESS)
Looking for immediate joiners
Designation: Client Technical Support Associate
Job Description -Technical Support:
Troubleshooting of dell laptops.
Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
Diagnosis & resolving of the hardware problems and troubleshooting..
Verifies warranty entitlement and determines appropriate action.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
Should be open to work in rotational / night shifts in a 24 by 7 environment.
Should have Impeccable communication skills
Salary is Negotiable
fresher’s are also eligible
Should be a Immediate joiner
Any Undergraduate with at least 1 year of international exp is mandatory /maximum 4years international calling experience can apply.
Walkin: Monday till Saturday from 11:30AM till 3PM
How to Apply:
Interested candidates can walk In with an updated copy of resume and a photo id proof at below mentioned address:
For further details;
Contact person: Bhanu chander
Contact Number: 9966008231
Reference would be appreciated
Salary:INR 2,50,000 – 4,75,000 P.A. Best In The Industry
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role:Associate/Senior Associate -(Technical)
Technical Support Voice Process Technical Sales Tech Supt Semi Tech Product Support Desktop Support technical support representative TSR TSE technical support executive BPO Call center ITES Fresher Customer Service Troubleshooting
Desired Candidate Profile:
UG: Any Graduate – Any Specialization
PG:Post Graduation Not Required, M.Sc – Any Specialization, M.Com – Commerce
Doctorate:Any Doctorate – Any Specialization, Doctorate Not Required
Dell International Services India Private Limited
Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.
Recruiter Name:Bhanu chander
Contact Company:Dell International Services India Private Limited