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opening for BMC Remedy hyderabad

Job Description:

Configuration and integration with Remedy Atrium CMDB
Develop custom or product-based solutions for BMC Remedy applications, including:
Conducting requirements gathering sessions
Estimate effort levels to design or deploy product or solutions
Prepare usage and build documentation for Remedy applications and customizations
Communicate best practices for product implementation to customers and internal resources
Define and implement ITIL based policies, processes and procedures in Remedy
Respond to customer requests for product or solution information
Ability to work on multiple ITSM environments in parallel
Troubleshoot and support BMC Remedy based applications and systems
Provide project leadership and project management
Mentor Junior engineers
Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Software – Application Programming, Maintenance
Role Category: Team Lead/Technical Lead
Role: Team Lead/Technical Lead



Desired Profile:

2+ years experience developing Remedy applications
2+ years experience implementing, configuring, customizing Atrium CMDB
2+ years experience implementing, configuring, customizing ITSM 6 or 7.x and CMDB 2.x
2+ years of ITIL based process consulting (Foundation Certificate preferred)

Experience must include designing, developing and testing customizations to CMDB 2.x and one or more of Incident, Change, or Problem Management for Remedy ITSM 6 or 7.x
Experience loading asset and configuration data into CMDB 2.x
Experience leading a team of 5 or more members.
Experience defining and leading IT improvement projects
Experience Developing and Performing Training
Self starter with strong analytical and troubleshooting skills

Advanced skills using Microsoft Office applications including Word, Excel, and Access

Education:UG -Any Graduate
PG – Any Postgraduate
Doctorate – Doctorate Not Required

Company Profile:

We create and deliver services that enhance your business agility. Our leading-edge solutions enable major organizations worldwide to achieve measurable and substantial benefits. Solutions include product development and life-cycle support, process and network engineering, plus data transformation and analytics. We utilize a global delivery model. And we have more than 12,000 associates across 38 global locations, with delivery centers in North America, Europe, the Middle East and Asia Pacific. We are experts in the aerospace, consumer, energy, medical, oil and gas, mining, heavy equipment, hi-tech, rail transportation, telecom and utilities industries. This makes us your ideal partner. Whether you want to design innovative products faster, optimize R&D costs, improve time to market, enhance operational efficiency or maximize the return on investment in your networks. We help you make a difference for your customer. This might be a quieter flight, a longer-lasting toothbrush, more robust broadband connectivity, or more reliable GPS navigation. We are proud of our robust internal processes. To ensure your IP security, solution quality and on-time delivery, we align with industry best practices and internationally renowned standards and frameworks. These include ISO 9001:2008, ISO 27001:2005 (information security), AS9100 C (aerospace), and ISO 13485 (medical devices). Cyient is a public limited company and listed on the NSE/BSE stock exchange.

Contact Details
Recruiter Name:Leela Krishna Kondala
Contact Company:Cyient Limited
Address :Plot No: 2, IT Park, ,Nanakramguda,, Manikonda, ,Hyderabad,Andhra Pradesh,India