Manager- Operations / Quality for TOP Mnc’s. Cont: Simran@ 09985176172

Futurz Consultancy Servies Pvt. Ltd. hiring for Reputed TOP MNC

8 – 13 yrs Hyderabad / Secunderabad

Job Description:

Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints & resolving problems. Also handle Client Management.

Salary:INR 8,00,000 – 10,00,000 P.A
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Operations
Role:Operations Manager

Keyskills:

Quality Monitoring Operations Quality Assurance Quality Management Operations Management Team Handling team management Manager Quality Manger Operations Manager

Desired Candidate Profile:

Education-

UG: Any Graduate – Any Specialization
PG:Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate:Any Doctorate – Any Specialization, Doctorate Not Required

Quality Manager: Manage, plan, organize and implement training also Program Trainers and Quality Assurance Analysts.

Operations Manager: Managing Help desk personnel and all Operational functions also include QA, Training, Remediation and Reporting.

Company Profile:

Futurz Consultancy Servies Pvt. Ltd.
Reputed TOP MNC
Offers a professional work environment, outstanding challenges, industry competitive compensation, accelerated career growth and overseas opportunities.

Recruiter Name:Simran
Telephone:09985176172