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Jr. Analyst(back Office) – Walk In Interviews at Tech Mahindra, Mumbai Tech Mahindra Business Services Limited 0 – 5 yrs Mumbai

Walkin Interview:

27th August – 28th August 11 AM

Applicants need to go to the venue mentioned or call on the number provided below

Job Description:

Greetings from Tech Mahindra Business Services !

We are Tech Mahindra Business Services Limited a subsidiary of Tech Mahindra (a leading provider of solutions and services to the telecommunications industry). Located at Mumbai and Pune, we have 10,000+ employees who work in the advanced 3G (3rd Generation) technology space and provide end-to-end CRM (customer relationship management) solutions for the Three network in the UK and Ireland, as well as Vodafone in Australia.

Job Description:

Greetings from Tech Mahindra Business Services !

We are Tech Mahindra Business Services Limited a subsidiary of Tech Mahindra (a leading provider of solutions and services to the telecommunications industry). Located at Mumbai and Pune, we have 10,000+ employees who work in the advanced 3G (3rd Generation) technology space and provide end-to-end CRM (customer relationship management) solutions for the Three network in the UK and Ireland, as well as Vodafone in Australia.

We are conducting Walk in Interviews for Jr. Analyst (Back Office) position for Mumbai location.

Interview Date & Time: Mon to Fri (24th till 28th August) between 11 AM to 6 PM

Interview Venue: Spectrum Towers, Ground Floor, Mindspace, Malad West, Mumbai

Contact Person: Janushi Shah

Position: Jr. Analyst (Back Office)

Department: Internal Audit

Nature of Employment: Third part rolls

Job Location: Malad (West), Mumbai

Education: Graduate / Undergraduate

Shift: UK Shift (2 PM to 11 PM) 6 days working

Salary: 15K Max per month (Based on evaluation & experience)

JOB PURPOSE:

The purpose of this job role is to have accountability to provide technical and analytical support to Operations through accurate and quality auditing. An important aspect of this role is to efficiently highlight errors and gaps in processes to support Operations in meeting customer expectations while meeting compliance requirements with the Companys policies and industry regulations.

PRINCIPLE ACCOUNTABILITIES:
I. To efficiently support business Operations (Ops) with process-related audits:

Performing assigned audit activities as per the annual audit plan designed by the Audit Committee and Audit Senior Manager for the Ops departments in a timely manner.
Liaising with the Ops skill sets for surveys, under the guidance of the Team Coach/ Team Leader on the assigned audit subject to obtain a working knowledge of the nature of the subject.
Performing audits on Billing Account Numbers (BANs) for Upgrades and other process related areas to check for compliance requirement with Ops department policies & processes is met.
Review of the commercial transactions (Goodwill etc.) and its adherence to process.
Ensuring completion of audit assignments on a daily basis as per defined timelines to ensure the teams Average Productivity Time (APT) is maintained efficiently.

II. To provide reporting requirements & support to Internal Audits:

Diligently checking and highlighting errors in Operations activities and reporting to the Team Coach in a timely manner to ensure compliance
Reviewing compliance of regulatory requirements already conducted by user departments (Ops/ Ops Support) and documenting the same for any deviation from defined policies/processes
Highlighting and reporting fraudulent activities to the Team Coach/ Team Leader and Fraud & Security team in a timely manner
Highlighting and escalating any disputes in reference to process gaps and errors based on audits conducted, to the Team Coach/ Team Leader in a timely manner for effective resolution
Ensuring effective implementation of the corrective actions received through feedback from Team Coach/ Team Leader in a timely manner with quality assurance
Providing inputs and validating the audit conclusions with the Team Coach/ Team Leader ensuring factual accuracy and quality of audits conducted
Documenting and reporting all audit findings on a daily basis to Team Coach/ Team Leader to ensure APT and escalations of process gaps and compliance/ errors in a timely manner
Conducting thorough analysis of the various audit findings to ensure accuracy of the audit activities and reduce dispute reversals from Ops floor and team.

Regards

TA Team

Salary:INR 1,00,000 – 2,00,000 P.A
Industry:BPO / Call Centre / ITES
Functional Area:Accounts , Finance , Tax , Company Secretary , Audit
Role Category:Finance/Audit
Role:Audit Manager

Keyskills:

Desired Candidate Profile

Education-

UG: Graduation Not Required

 

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Please refer to the Job description above

Company Profile:

Tech Mahindra Business Services Limited

We are Tech Mahindra Business Services Limited – a subsidiary of Tech Mahindra (a leading provider of solutions and services to the telecommunications industry). Located at Mumbai and Pune, we have 10,000+ employees who work in the advanced 3G (3rd Generation) technology space and provide end-to-end CRM (customer relationship management) solutions for the Three network in the UK and Ireland, as well as Vodafone in Australia.

Recruiter Name:Janushi Shah

Address:Spectrum Twoers, Gr Floor, Mind Space, Malad-W,MUMBAI,Maharashtra,India 400064

Walkin Interview

27th August – 28th August 11 AM

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