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IT Operations Manager

Job Description

This position is responsible for leading and executing overall ACI Infotechs consulting business across India and US in support of the IT and Operations. This is a fast-paced and deadline-oriented environment, and it is essential for the Operations Specialist to demonstrate the ability to manage people, process, and the technology while enforcing ACIs business policies and procedures.
The primary objective of the role will be to support IT consulting operations with a strong understanding of the core business and consistent engagement to improve all aspects of operations. This highly visible role collaborates with leadership and managers within and across the company, providing internal focus and an external focus.

Key Areas of Responsibility

As an Operations Manager, you will be responsible for monitoring for potential bottlenecks, identify possible solutions, and work together requirements for any functional changes
Facilitate meetings with Vendors and Application Owners to resolve issues
Support employee onboarding and off-boarding processes by ensuring proper access to systems and applications, providing orientation and training
Oversee IT consulting Operations Metrics, status reports, dashboards

Minimum Requirements
Bachelors/ Masters degree with 5 to 7 years related experience.
Experience working with top corporate MNCs is a plus
Candidate must be open to travel between US and India on B1 visa.
Demonstrate experience with documentation, planning, reporting
Demonstrate experience with standard software applications, including MS Office Suite.
Ability to collaborate with consultants of variety of personalities, skill sets, and improve the quality of IT processes, services and products.
Ability to operate effectively and professionally under pressure.
Self-motivated with a strong aptitude and desire to learn.
Strong organizational and interpersonal skills.

Salary:INR 8,00,000 – 10,00,000 P.A
Industry:IT-Software / Software Services
Functional Area:HR , Recruitment , Administration , IR
Role Category:Administration/Facility Management
Role:Manager / Sr Manager – Administration

People Management Onboarding IT Consulting

Desired Candidate Profile
UG: Any Graduate – Any Specialization
PG:Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate:Doctorate Not Required
Please refer to the Job description above

Company Profile:
As a global technology services and solutions company with presence in North America, South America, Europe and Asia providing top quality services to Fortune 500 companies, ACI Infotech currently has job opportunities as shown below to join our competent team in technology solution and IT professional services sales. As partner of Microsoft, Oracle, IBM, SAP, SAS, Salesforce, Micro Strategy and all leading technology companies, ACI Infotech is an Inc 500 fastest growing companies. ACI Infotech owns technology Center of Excellence (CoE) in the US to help employees in continued learning and innovation with cutting edge technologies and solutions.

View Contact Details:
Recruiter Name:ACI INFOTECH