Thursday , May 25 2017
Home / Jobs / Guest Relation Officer

Guest Relation Officer

Novotel Hyderabad Airport located amidst 5 acres of beautifully landscaped area in this historical city, just 5 minutes from Rajiv Gandhi International Airport, The Hotel boasts one of Hyderabad’s most enchanting urban settings. Offering an outstanding sensory experience, the hotel surpasses the standard of luxury hotels with its modern architecture and world class amenities…The Hotel F&B offerings include The Square – All Day Dining and “Haldi” our signature Indian Restaurant. Other facilities include Premier Floor and Lounge, Lobby Bar, a 7,000sqft 24hr “In Balance Fitness”, and a Spa. Conference facilities include 2 Ballrooms (450 pax each),7 boardrooms and outdoor lawns for up to 3000 guests.

Designation Guest Relation Officer – 2 Opening(s)

Job Description

esponsible for the smooth functioning and for the satisfactory rooming and welfare of all guests of Novotel Hyderabad Airport.
Responsible for daily administration, meeting and greeting visitors, dealing with guests queries.
Liaise with different departments for smooth and coordinated work.
Plan for VIP arrivals in advance.
Record history / preferences for all VIPs, regular and long staying guests.
Personally welcome and escort all guests of Novotel Hyderabad Airport.
Adhere to the Standard Operating Procedures & policies.
Ensure that the luggage of incoming and outgoing guests is handled quickly and efficiently (for VIPs)
Check the grooming and hygiene of the team.
Authorize courtesies for V.I.Ps.
Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behavior, tactfulness, openness, and cultural awareness;
Desired Profile:
Graduate / Diploma in Hotel Management
1- 2 years experience in Front Office,
Strong Front Office operational skills, Basic knowledge in computers.

1 – 2 Years

Industry Type:
Travel / Hotels / Restaurants / Airlines / Railways


Functional Area:
Hotels, Restaurants

UG – Any Graduate – Any Specialization, Diploma – Any Specialization, Hotel Management, BHM – Hotel Management
PG – Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required

Compensation: Subsidised accommodation provided for ladies
Location Hyderabad / Secunderabad
Keywords Administration Welfare Standard Operating Procedures Leadership Skills

N Gopala Krishna
Telephone 04066250000
Email: [email protected],[email protected]