Roles & Responsibilities:
The resource will support monitoring infrastructure of CCB business-aligned applications using a variety of tools including: Wily, Splunk, Dynatrace, HP Topaz/BSM, Tivoli Framework, IBM Tivoli Monitoring, Tivoli Netview, Tivoli Enterprise Console, all feeding into production alerts and a custom management dashboard.
The position will focus on SLA Instrumentation and work in conjunction with the infrastructure support teams and development teams to ensure that applications are enabled with application monitoring and infrastructure monitoring. The resource will focus on application monitoring and assure that alerts are captured and sent to support organizations to resolve problems.
Responsibilities include the following:
Gathering and documentation of monitoring requirements
Delivery of new monitors in support of business unit requirements
Supporting and maintaining existing infrastructure
Integration of new products with existing infrastructure
Assisting operations staff as needed
Analysis and documentation
You will be responsible to provide 24×7 support on a rotation basis
Salary: Not Disclosed by Recruiter
Industry:IT-Software / Software Services
Functional Area:IT Software – Application Programming , Maintenance
Role Category:Programming & Design
unix perl development windows shell scripting operations analytics information technology computer science cash management
Desired Candidate Profile:
UG: B.Tech/B.E. – Computers
PG:M.Tech – Computers
Doctorate:Any Doctorate – Any Specialization, Doctorate Not Required
6 years experience in information technology in a corporate environment
4 years in distributed platform support
4 years experience using Tivoli, Topaz and/or Wily
Candidate must be technically familiar with administration of Unix and Windows Servers, and proficient with perl and shell scripting
Very strong experience creating and managing Tivoli scripts
Experience supporting BSM, Splunk and/or Dynatrace scripts
Experience with Wily (or other production analytics tools) preferred
Experience creating monitoring handbooks/plans
The behavioural requirements of this role are as follows:
High level of personal commitment to each task, a “can do” attitude and a drive to deliver.
Ability to pitch communication at different audiences appropriately, from technical colleagues to managers in the business.
Strong communication skills to be able to communicate at all levels.
Ability to understand and adhere to business and technical requirements.
High level of responsibility and Ownership from inception through to implementation.
The candidate should have a proactive approach to problem solving.
Good analysis skills in order to aid in trouble shooting and problem solving
Good testing principles as well as good defect management skills
Education and Experience-
Bachelors of Science in Computer Science, Information Systems or other related technical discipline or equivalent experience.
Minimum 3 years experience in Windows & Unix systems administration
General working knowledge and practical experience with: Tivoli Framework & Topaz/BAC/BPM
General working knowledge of Wily is a plus
Preferred Skills & Experience – please include specifics
Must have full life-cycle experience in large, global multi-tiered systems, preferably in the financial industry and with core cash management systems
Excellent interpersonal relationship and communication / presentation skills
Strong technical documentation skills
Knowledge of Tivoli & Topaz monitoring tools
Demonstrates initiative and is a self starter
Prepared to challenge when business requirements seem conflicting
Drive/Determination and knowledge.
J.P. Morgan is a leader in financial services, offering solutions to clients in more than 100 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years. Our business has been built upon our core principle of putting our clients’ interests first.