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Director OF Content Operations- Ecommerce

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SPRP

11 – 21 yrs Hyderabad / Secunderabad

Job Description:

Build and lead a cross-functional team responsible for maintaining customer-facing and high-quality content across .com Projects
recruit top talent and foster an environment conducive to a high performing team. Coach, mentor and develop critical skills for all team members, providing timely feedback and coaching. Drive a culture of continuous improvement, including action plans against annual feedback surveys.
ensure the teams are operating at scale with a strong focus on quality. Collaborate and partner with internal and external stakeholders across IT and business segments. Partner to align on plans and priorities to deliver a customer-focused experience.
Drive a culture of ownership for improving the internal and external customer experience for all aspects of .com.
Focal point on communicating and revising the overall plans and outcomes, including sharing the overall metrics that drive the organization. Keeps team and leadership updated on operation / project status and risk factors. Ensures adherence to quality standards and reviews project deliverables. Provides technical and process guidance to project and operational teams.
Maintain a strong culture of innovation, creativity, and accountability.

Salary: Not Disclosed by Recruiter
Industry:IT-Software / Software Services
Functional Area:IT Software – eCommerce , Internet Technologies
Role Category:Senior Management
Role:Head/VP/GM-Technology(IT)/CTO

Keyskills:

content digital commerce ecommerce digital solutions digital platform commerce digital content director

Desired Candidate Profile:

Education-

UG: Any Graduate – Any Specialization
PG:Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate:Any Doctorate – Any Specialization, Doctorate Not Required

– Should be responsible for managing the entire end to end operations of .com Projects and creation of new feature, functionalities and enhancements.
Ability to effectively operate in a dynamic, internet-speed environment with ambiguous situations. A proactive approach to planning and communication is a critical success component.
Experience in operations / project management and people management experience especially with regard to building and motivating large globally-focused teams.
Experience managing and optimizing operations and processes. Strong focus on operational excellence.Strong track record in building high performing organizations with a focus on people development and empowered teams.
Demonstrated ability to coordinate initiatives across multiple functions in a large organization.
In-depth knowledge and experience in Digital Commerce.

Company Profile:

SPRP

Leading World’s Largest ecommerce Org

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