Job Description:
Customer Service job involves communicating with the customers via phone by utilizing a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast paced environment.
Salary:INR 2,00,000 – 3,50,000 P.A. Best in the industry
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(NonTechnical)
Solutions
1 – 3 yrs Hyderabad / Secunderabad
Keyskills:
International BPO Customer Service customer care csd customer service executive customer support customer care executive csr
Desired Candidate Profile:
Education-
UG: Any Graduate – Any Specialization, Graduation Not Required
PG:Post Graduation Not Required
Doctorate:Any Doctorate – Any Specialization, Doctorate Not Required
Demonstrates clear & polite written & oral communication
Escalates customer issues appropriately & correctly
Demonstrates timely accurate & professional customer service
Maintains a professional demeanor & portrays the company in a positive light
Company Profile:
Dharma Solutions
Dharma Solutions is a Texas, USA based organization specialized in IT, ITES and BPO Services.
Recruiter Name:Ravi Pulluri
Address:8-2-334, 6th Floor, Aditya CourtRoad No. 5, Banjara HillsHyderabadHyderabad,Andhra Pradesh,India 500034
Email Address:careers@dharmasolutions.com
Website:http://www.dharmasolutions.com
Telephone:9000049000