Saturday , November 26 2016
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Customer Research Analyst

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NodeMax Ltd

0 – 2 yrs Hyderabad / Secunderabad

Job Description:

We are looking for Customer Research Analyst who has strong business research skills ability to understand the business problem and its solution to provide a research plan, identify & synthesize data/information and drive relevant insights using NodeMax’s internal data sources as well as publicly available information.

The ideal person shall be one who has the ability to demonstrate thought leadership in understanding changing/complex business problems and driving research solutions around the same. He/she should have very strong skills around story-boarding and making PowerPoint presentations and should demonstrate creativity and solution oriented mindset when faced with complex or unstructured research requests.

With great powers come great responsibilities. Here are yours:
Serve as a primary resource and responsible for the researching and prospecting of potential clients.
Should be able to understand the task at hand and create the research design and the data collection route.
Plan the data acquisition in accordance to the Target Group profile and plan the data collection to meet the deadlines.
Analysis of the data collected and produce insightful reports and present the final outputs of projects.
Maintain and report with required supporting documentation to the research lead/manager during, and at the end of the report submission.
Research on identifying consulting opportunities by analyzing the shortlisted / target companies business needs, challenges and opportunities.
Liaise with the research lead/manager with respect to giving insights to create differential brand and marketing collateral whenever required.
Strong communications skills to present ideas, thoughts and build relationship & handle expectations working with senior stakeholders.

Salary:INR 1,00,000 – 3,00,000 P.A
Industry:IT-Software / Software Services
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Back Office/Web/Transaction Processing
Role:Associate/Senior Associate -(NonTechnical)

Keyskills:

Brand Marketing Research Analysis Business Research Data Collection Research and Analytics daily reports market research and analytics primary market research process improvement customer research analyst management skills

Desired Candidate Profile:

Education-

UG: Any Graduate – Any Specialization
PG:Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate:Any Doctorate – Any Specialization, Doctorate Not Required

What you need to Suit Up
At least 6 months of professional experience as a Customer Research Analyst
Must have excellent command of written and verbal English and an eye for detail
Must have excellent browsing skills and exposure of working in research domain
Should be self- motivated and dedicated to their work
Proficient in using MS Word, Excel, and PowerPoint
Ability to think and work independently and coordinate with work streams across multiple teams
Strong analytical and customer service skills with positive attitude
Enthusiastic, motivated, positive, “CAN DO” attitude, Results focused
Company Profile:
NodeMax Ltd
NodeMax Limited (UK) / NodeMax Software Solutions Private Limited (IND) is a leading company offering worldclass Web Hosting, Development and Telecommunications solutions to enterprises in UK. We bring together technology, expertise, innovation, comprehensive and customized solutions to cater the requirements of our clients. We love technology and to create engaging and meaningful experience. The company strives to offer inimitable services without any glitch to ensure 100% customer satisfaction.
We offer competitive compensation, access to cutting edge technologies in a fun, professional, and positive work environment along with excellent opportunities to excel and to be rewarded for that effort. Due to significant growth and demand for our services we have positions that have opened up in our New Offshore center, join our expanding team in our central Hyderabad location.

Recruiter Name:Neha
Website:http://www.nodemax.com