Ask IT Solutions India Pvt. Ltd.
1 – 5 yrs Hyderabad / Secunderabad
Job Description:
Working with an international staffing company this role will suit an experienced, confident person working in a busy, vibrant environment.
Based on front desk reception, your primary responsibilities will be to manage front of house. This will include greeting of all clients and candidates over the phone, attending to emails that come through.
Along with managing all incoming calls you will also provide support for general enquiries. These may come in the form of calls or emails and you will need to respond in an appropriate and timely manner.
The role is busy and will require you to multi task and be able to prioritize your daily work load.
Your duties will include:
Greeting all candidates or clients over the phone and assisting them with their queries
Responding to enquiries effectively in a timely manner
Maintaining a high level of professionalism to confidentiality
Addressing client / candidate requests and handling their complaints
Taking phone and email complaints or queries
General administrative duties
You should have the following essential attributes:
Previous Front Office experience or experience with handling inbound calls
Proficient computer skills
Exceptional customer service skills
A positive “can do” attitude and a friendly outgoing personality
Well groomed and excellent presentation skills
Good communication skills, both written and verbal
Available to work in the night shifts
This is a new role and provides great scope for you to improve and grow on the responsibilities and breadth of the opportunity provided.
This is a night shift role catering to the companys working hours from 6PM 3.30AM IST. Cab facility for drop off provided.
Female applicants preferred. Applications for the role close on the 25th September 2015.
Salary: Not Disclosed by Recruiter
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(NonTechnical)
Keyskills:
Front Office Process Executive Process Associate Receptionist Front Desk operator Customer Support
Desired Candidate Profile
Education-
UG: Any Graduate – Any Specialization
PG:Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate:Any Doctorate – Any Specialization, Doctorate Not Required
Company Profile:
Ask IT Solutions India Pvt. Ltd.
ASK Staffing is a staffing and recruitment solutions firm. We connect our clients with professionals who work in the IT, Finance and Accounting, Engineering, and Admin/Clerical professions. ASK provides exceptional talent to clients across diverse industries on a contract, contract-to-direct and direct hire basis. ASK excels at filling challenging positions and identifying qualified candidates for its clients. Clients depend on ASK as reliable partner for the expertise, advise and strategies for present and future staffing needs.
Recruiter Name:Sirisha Devarapalli
Telephone:040-40212737