3 – 5 YearsHyderabad / Secunderabad INR 2,50,000 – 5,00,000
P.AOpenings: 7
Walkin Interview from 21st September to 24th September from 11 AM
Job Description:
The Compliance Associate is responsible for ensuring that there are relevant quality checks defined in the processing of VISA for employees. He / She must ensure that the issues relating to ethics and compliance are evaluated, monitored, managed and resolved in an appropriate manner.
Job Responsibilities:
Ensures that the evaluation measurement criterias are defined, documented and communicated to all VISA processing employees.
Conducts audits for the designated country / regions as per the auditing guidelines set under the compliance framework.
Responsible for highlighting the issues / errors in the processing through formal quality/compliance dashboards on a daily/weekly basis.
Must be updated of the immigration laws of the respective countries/regions.
Provides coaching / feedback on the areas of opportunities and strengths to the respective VISA processing employee
Must maintain an uniform spread of audits across countries / regions
Initiate Process Improvements / Kaizen initiatives and seek guidance from the Compliance Manager
Experience:
Experience of 3-5 years in similar field with an exposure to Compliance / Transaction level audits.
Knowledge of Immigration / Visa Processing (an added advantage, though not mandatory)
Skills Required:
Exposure to Auditing Internal Audits, Transaction Audits
Proficiency on MS Excel (Must), MS-PPT
Six Sigma Yellow Belt Certified / 7 QC Tools / exposure to Kaizen
Excellent Analytical Skills
Salary: INR 2,50,000 – 5,00,000 P.A
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Quality Assurance/Quality Control Executive
Role: Quality Assurance/Quality Control Executive
Keyskills:
Visa Processing Quality Compliance Auditing Kaizen QC Tools Compliance Management Analytical Skills Six Sigma Internal Audit
Desired Profile:
Education:UG -Any Graduate – Any Specialization, Graduation Not
Required
PG – Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required
Company Profile:
Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services). Tech Mahindra’s capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing. Tech Mahindra’s solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting). With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America. Tech Mahindra has successfully implemented more than 16 Greenfield Operations globally and has over 130 active customer engagements mostly in the Telecom sector. The company has been involved in about 8 transformation programs of incumbent telecom operators. Tech Mahindra has a global footprint through operations in more than 31 countries with 17 sales offices and 15 delivery centers. Assessed at SEI CMMi Level 5, Tech Mahindra’s track record for value delivery is supported by over 40,500 professionals who provide a unique blend of culture, domain expertise and in depth technology skill sets. Its development centers are ISO 9001:2008 & BS7799 certified.
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